Returns & Exchanges
At The Leather Sofa, we stand behind the craftsmanship of our premium furniture. If you are not completely satisfied with your purchase, you may return or exchange your item within 30 days of delivery.
Initiate Your Request
Contact our concierge team with your order number and photos of the sofa to receive a Return Authorization number.
Prepare for Pickup
Ensure the leather sofa is in its original condition and securely wrapped; our specialized white-glove team will handle the heavy lifting.
Inspection and Processing
Once the item reaches our warehouse, our leather experts will inspect the piece to ensure it meets our quality standards for resale.
Receive Your Refund
A full refund, minus any applicable shipping or restocking fees, will be credited back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing